Effective Date: 01-July-2026
Welcome to Raizes E Futuro. By accessing our website or using our services, you agree to these Terms of Service. Please read them carefully before using our website or engaging our services.
We provide professional assistance for:
Permanent Residency Applications
EU Long-Term Resident Applications
Family Reunification Assistance
Portuguese Citizenship Applications
Residence Card Renewals
Translation and Notarization Support
Immigration Consultation
Document Preparation and Review
Our role is to assist clients in preparing and submitting applications. We are not a government authority and do not issue visas, residency permits, or citizenship.
By using our services, you agree to:
Provide complete, accurate, and truthful information.
Submit genuine and valid documents.
Inform us of any changes that may affect your application.
Respond promptly to requests for additional information.
Pay all agreed service fees before work begins, unless otherwise agreed.
Failure to provide accurate information may delay your application or affect the services we can provide.
While we strive to prepare complete and accurate applications, we cannot guarantee approval of any immigration, residency, citizenship, or renewal application.
All decisions are made solely by the relevant Portuguese government authorities.
Service fees will be communicated before work begins.
Unless otherwise stated:
Government fees are not included.
Translation, notarization, courier, and third-party charges may be billed separately.
Fees paid for completed services are generally non-refundable.
Where appointment assistance is offered:
Appointment availability depends entirely on the relevant government authority.
We cannot guarantee appointment dates or waiting times.
Delays caused by government systems are outside our control.
We assist with translation and notarization through qualified professionals or trusted partners.
Clients are responsible for ensuring submitted documents are authentic and complete.
Estimated processing times displayed on our website are provided for general guidance only.
Actual timelines may vary depending on:
Government workload
Individual circumstances
Missing documentation
Requests for additional information
Changes in immigration regulations
We treat your personal information and documents with care and implement reasonable measures to protect their confidentiality.
For more information, please refer to our Privacy Policy.
To the maximum extent permitted by law, [Company Name] shall not be liable for:
Government decisions
Visa or residency refusals
Citizenship application refusals
Processing delays
Appointment availability
Lost opportunities resulting from government decisions
Errors caused by inaccurate information supplied by clients
Our liability is limited to the value of the service fee paid for the specific service, where permitted by applicable law.
All website content, including text, graphics, logos, images, and design, is the property of [Company Name] unless otherwise stated.
No content may be copied, reproduced, or distributed without prior written permission.
You agree not to:
Use the website for unlawful purposes.
Attempt unauthorized access to our systems.
Upload malicious software or harmful content.
Interfere with the website’s operation or security.
Our services may involve third-party providers such as certified translators, notaries, courier services, or government portals.
We are not responsible for the policies, availability, or performance of these third parties.
We reserve the right to update these Terms of Service at any time.
The latest version will always be available on our website with the updated effective date.
These Terms of Service shall be governed by the applicable laws of Portugal, unless otherwise required by applicable legislation.
If you have any questions regarding these Terms of Service, please contact us.
Raizes E Futuro
Address: Rua Dr. João de Barros 93C, 2725-490 Algueirão-Mem Martins
Phone: +351 962 997 307
Email: geral@raizesefuturo.org
Website: raizesefuturo.org