GDPR Compliance

Effective Date: 01-July-2026

At Raizes E Futuro, we are committed to protecting your personal data and respecting your privacy rights in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

This page explains how we collect, process, store, and protect your personal information when providing our immigration, translation, notarization, and related support services.


Our Commitment

We process personal data lawfully, fairly, and transparently. We collect only the information necessary to deliver our services and protect it using appropriate technical and organizational security measures.


Personal Data We Collect

Depending on the services you request, we may collect:

  • Full name

  • Date of birth

  • Nationality

  • Passport or identification details

  • Contact information (email, phone number, address)

  • Residency and immigration information

  • Civil documents (such as birth or marriage certificates)

  • Employment or financial documents when required

  • Documents submitted for translation or notarization

  • Communication records

  • Website usage information, including cookies and analytics


Why We Process Your Data

We process your personal data to:

  • Provide immigration assistance and consultation

  • Prepare and review applications

  • Assist with residency, citizenship, and reunification services

  • Coordinate translation and notarization

  • Communicate with you regarding your case

  • Schedule appointments

  • Meet legal and regulatory obligations

  • Improve our website and customer service


Legal Basis for Processing

We process personal data under one or more of the following legal bases:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Our legitimate business interests, where those interests do not override your rights


Data Sharing

Your personal data may be shared only when necessary with:

  • Portuguese government authorities

  • Certified translators

  • Notary professionals

  • Trusted service providers supporting our operations

  • Legal or regulatory authorities when required by law

We do not sell or rent your personal data to third parties.


Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

Access to personal data is limited to authorized personnel who require it to perform their duties.


Data Retention

We retain your personal data only for as long as necessary to:

  • Deliver our services

  • Comply with legal obligations

  • Resolve disputes

  • Maintain business records where required

Once retention is no longer necessary, your data is securely deleted or anonymized where appropriate.


Your GDPR Rights

Under the GDPR, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data (“Right to Erasure”)

  • Restrict processing

  • Object to processing

  • Withdraw consent where processing is based on consent

  • Request data portability

  • Lodge a complaint with the appropriate data protection authority

We will respond to eligible requests within the timeframes required by applicable law.


Cookies

Our website may use cookies to improve functionality, analyze traffic, and enhance your browsing experience.

You can manage or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.


International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), we take appropriate safeguards to ensure your information receives an adequate level of protection, as required by applicable data protection laws.


Changes to This GDPR Notice

We may update this GDPR Compliance Notice from time to time. Any changes will be published on this page with an updated effective date.


Contact Us

If you have questions about this GDPR Compliance Notice or wish to exercise your data protection rights, please contact us.

Raizes E Futuro

Address: Rua Dr. João de Barros 93C, 2725-490 Algueirão-Mem Martins

Email: geral@raizesefuturo.org

Phone: +351 962 997 307

Website: raizesefuturo.org