Our privacy Policy

Privacy Policy

Effective Date: 01-July-2026

At Raizes E Futuro, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website or our immigration support services.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.


Information We Collect

We may collect personal information including:

  • Full name

  • Email address

  • Phone number

  • Residential address

  • Passport or identification details (when required)

  • Residency and immigration information

  • Documents submitted for translation or notarization

  • Information provided through contact forms or consultations

We may also collect non-personal information such as:

  • IP address

  • Browser type

  • Device information

  • Website usage statistics

  • Cookies and analytics data


How We Use Your Information

Your information may be used to:

  • Provide immigration consultation and support

  • Prepare and review application documents

  • Schedule appointments

  • Assist with translation and notarization services

  • Respond to your inquiries

  • Improve our website and customer experience

  • Communicate important service updates

  • Comply with legal and regulatory obligations


Document Security

We understand that immigration documents contain sensitive personal information.

To protect your data, we:

  • Restrict access to authorized personnel only

  • Store documents securely

  • Use reasonable administrative and technical safeguards

  • Retain documents only as long as necessary for service delivery or legal obligations


Information Sharing

We do not sell, rent, or trade your personal information.

We may share your information only when necessary with:

  • Government authorities as part of your application

  • Certified translators or notary professionals involved in your case

  • Trusted service providers assisting in service delivery

  • Legal authorities when required by law


Cookies

Our website may use cookies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic

  • Enhance user experience

You can disable cookies through your browser settings, although some website features may not function properly.


Data Retention

We retain your personal information only for as long as necessary to:

  • Complete requested services

  • Meet legal and regulatory requirements

  • Resolve disputes

  • Maintain business records where required


Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your data

  • Restrict or object to certain processing

  • Withdraw consent where applicable

  • Request a copy of your personal data

To exercise these rights, please contact us using the information below.


Third-Party Services

Our website may contain links to third-party websites or use third-party services such as analytics providers, mapping services, or communication platforms.

We are not responsible for the privacy practices of third-party websites or services.


Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.

Raizes E Futuro

Address: Rua Dr. João de Barros 93C, 2725-490 Algueirão-Mem Martins

Phone: +351 962 997 307

Email: geral@raizesefuturo.org

Website: raizesefuturo.org


Disclaimer

Our company provides professional immigration assistance, document preparation, translation coordination, and related support services. We do not guarantee approval of any immigration, residency, or citizenship application. Final decisions are made solely by the relevant Portuguese government authorities.